Specialist capacity is missing
The internal team cannot cover every discipline required to move the channel forward.
Operate · Ecommerce and marketplaces
We make ecommerce work every day.
We bring people, processes and technology together to manage the channel as a real part of the business. From complete SES operations to specialist ecommerce and marketplace management.
ChannelsOwned ecommerce, Amazon and marketplaces.
ProcessesOrders, catalogue, stock, promotions and customers.
TeamSpecialists coordinated with your organisation.
DataTracking, learning and continuous improvement.
Connected operations
Selling online takes much more than having a store.
Daily operations connect catalogue, technology, content, customer care, logistics, marketing and data. Sitelicon provides a multidisciplinary structure that can join your team or take responsibility end to end.
When to operate
When the channel exists but does not work as one unit.
We turn scattered tasks and disconnected suppliers into coordinated, measurable operations that can evolve.
Operations consume the business
Incidents, catalogue, promotions and coordination take time without a stable structure.
Channels work in isolation
Ecommerce, Amazon and marketplaces share products and customers, but not processes or information.
There are sales but little control
There is no common view of priorities, profitability, performance and next steps.
Operate routes
Five models according to channel scope and maturity.
From a complete ecommerce team to specialist operation of a channel or continuity of its technology.
01
Integrated service
Sitelicon Ecommerce Services · SES
A multidisciplinary team to create, manage and grow the entire ecommerce operation.
Explore SES→02Specialisation
Manufacturers: B2B to B2C
We operate the direct consumer relationship while respecting existing channels, systems and business.
Explore manufacturers→03Owned channel
Ecommerce management
We coordinate catalogue, content, promotions, technology, operations and commercial evolution.
Explore ecommerce management→04External channels
Amazon and marketplaces
We manage presence, catalogue, orders, performance and integration with internal systems.
Explore marketplaces→05Technology continuity
Web maintenance
Updates, performance, security, backups, support and evolution to keep the platform under control.
Explore web maintenance→How we work
Visible, coordinated operations focused on results.
- 01
Operational assessment
We review channels, team, processes, technology, data and priorities.
- 02
Model and responsibilities
We define scope, coordination, routines, indicators and ownership.
- 03
Daily operations
We execute tasks, campaigns, improvements and incidents in a coordinated way.
- 04
Continuous evolution
We analyse outcomes and turn learning into new priorities.
A complete cycle
Operating also means transforming and building.
Operations expose needs in strategy, technology, growth and data. Our model connects those capabilities without turning every improvement into another isolated project.
- 01Transform
- 02Build
- 03Operate
- 04Grow
- 05Turn data into action
Ecommerce operations
Which part of your ecommerce needs more capacity?
Tell us about the channels, current team and main blockers. We will define the operating model that fits best.
Send an enquiry
Let’s start with the context.
We only ask for the information needed to understand and route your enquiry correctly.
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