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Web maintenance

Keep your website available, secure and ready to evolve.

We keep websites and ecommerce platforms current, fast and stable. We prevent incidents, solve problems and turn maintenance into continuous platform improvement.

Tell us about your projectExplore the approach
24/7Automated monitoring and continuous alerts.
BackupScheduled copies and recovery capability.
UpdateSoftware, plugins and themes under control.
SupportPrioritised incidents, questions and evolution.

Digital continuity

A website is not finished when it goes live.

Technology, content, integrations and threats keep changing. Maintenance protects the investment and prevents small signals from becoming outages, vulnerabilities or a slow experience. We combine monitoring, preventive work and a clear support route.

When it helps

When the website matters to the business but nobody owns its ongoing care.

The service adapts to corporate sites, ecommerce and platforms with different technologies and levels of criticality.

01

Updates are piling up

Core software, plugins, themes or dependencies increase technical risk.

02

Slow or unstable service

Loading degrades, intermittent errors appear or the site fails at critical moments.

03

Uncertain security and backups

Monitoring is insufficient or nobody has confirmed that backups can be restored.

04

Changes never happen

Fixes, content and small improvements become a list with no owner or priority.

What is included

Prevention, support and evolution in one service.

Scope follows the technology, traffic, criticality and internal capability of each organisation.

01

Updates and compatibility

We keep the technical foundation current with control.

  • Software, plugins, themes and dependencies
  • Compatibility reviews
  • Testing before sensitive changes
  • Activity records
02

Performance and availability

We monitor that the site responds correctly.

  • Monitoring and alerts
  • Loading times and errors
  • Cache, images and database
  • Periodic optimisation
03

Security and continuity

We reduce risk and prepare recovery.

  • Vulnerabilities and access
  • Scheduled backups
  • Recovery checks
  • Incident response
04

Support and evolution

We solve daily needs and prioritise improvements.

  • Technical support
  • Changes and corrections
  • Status and performance reporting
  • Evolution recommendations

Working model

Understand, stabilise, maintain and improve.

  1. 01

    Initial assessment

    We review technology, hosting, access, condition, risks, backups and integrations.

  2. 02

    Bring under control

    We resolve critical issues and configure monitoring, backups, environments and ownership.

  3. 03

    Ongoing maintenance

    We perform reviews, updates, support and preventive work to the agreed schedule.

  4. 04

    Report and evolve

    We share activity, incidents, performance and priorities for the next period.

Operational outcome

A well-maintained platform shows its value before problems appear.

The aim is to reduce uncertainty and keep the website ready to support the business.

01

Greater stability

Updates and compatibility managed in a controlled way.

02

Better performance

Continuous review of loading, resources and degradation.

03

Lower risk

Monitoring, backups and response procedures defined.

04

Visible evolution

Changes, incidents and recommendations recorded and prioritised.

Client references

Our clients describe what it is like to work with Sitelicon.

This section is ready for a real client reference for this service.

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Why Sitelicon

We maintain technology we know how to build and operate.

Our team combines development, systems, ecommerce, SEO and analytics. This means we can solve the immediate incident while understanding its cause and business impact.

  • 21 years building and maintaining digital projects
  • Technical capability across web, ecommerce, integrations and cloud
  • A joint view of security, performance, SEO and conversion
  • Preventive and evolutionary maintenance with clear reporting

Frequently asked questions

Scope, response and continuity.

01Do you only maintain websites built by Sitelicon?

No. We can take over an existing platform after an initial review of its technology, condition, access and risks.

02Does it include hosting and servers?

It can include them or work with the existing provider. Scope depends on the infrastructure and required responsibilities.

03What does 24/7 monitoring mean?

We use automated checks and continuous alerts. Human coverage and intervention times are defined in the service agreement.

04Do backups guarantee recovery?

A backup only helps if it can be restored. We define frequency, retention, location and recovery checks for the project.

05Are improvements and new development included?

Maintenance can reserve capacity for changes and evolution. Larger development work is estimated and planned separately.

Web maintenance

Shall we talk about the continuity of your website?

Tell us which platform and hosting you use, which problems you have seen and what level of support you need. We will review the starting point and the right model.

Send an enquiry

Let’s start with the context.

We only ask for the information needed to understand and route your enquiry correctly.

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